TDAC accommodation or address step stuck: how it works

Checked 5 November 2026 by Darius Cheung. Independent guide, not a government website.

Short answer

The address boxes open in order: accommodation type, then province, then district, then sub-district. Each one stays locked until the one before it has a value picked from its list, and typing without picking doesn't count. The address box takes English characters only, up to 215 characters and five lines, so an address in Thai will fail. If you won't stay in Thailand, tick the transit box instead.

Why a box won't open or won't accept your entry

From the form's code, each location box stores two things: the words you see, and a hidden ID for that place. Both are required. That has a practical consequence: typing "Bangkok" and moving on leaves the ID empty. Type a few letters, wait for the suggestions, and click one.

Work from the top down. Changing the province clears what's below it, so if you go back and change it, redo the district and sub-district too.

Finding your district and sub-district

The form uses Thailand's own address structure, and a hotel's booking page may not spell it out. Some ways to find it:

What the address box accepts

English letters, digits and common symbols, up to 215 characters and no more than five lines. It can't begin with =, +, @ or -. Thai script fails, which catches anyone who copied the address from a Thai confirmation. Ask the hotel for the English version, or use the name and street from its English website.

Reports of freezing on "type of accommodation"

Travellers on forums report the form hanging at this step, and others report being unable to fill in the address at all. We can't reproduce every case from here. Things worth trying, in order:

  1. Wait a moment. The lists load from the server, so a slow connection can look like a freeze.
  2. Check the arrival date first. Reports say the address section may not work until your date is within three days, and a date issue may be what's holding it back. See the date guide.
  3. Turn off translation in your browser. A translated page can change the labels the form relies on. That's our suggestion rather than a confirmed cause.
  4. Reload and try another browser or device. If the session times out, you'll need to start again.

Transit passengers and day trips

The form has a tick box reading "I am a transit passenger, I don't stay in Thailand", and a separate question about day trips. If one applies, the accommodation fields may no longer be needed. Don't invent a hotel just to get past the step. If you're staying airside and not passing immigration, the embassy says you don't need a TDAC at all.

Questions people ask

What if I don't have a hotel booked yet?

The form asks where you'll stay, so decide on your first night's address before you start. We can't advise on what immigration accepts beyond that.

Why is district greyed out?

It stays locked until a province has been picked from the list. Picking, rather than typing, is what unlocks it.

Can I use an Airbnb address?

The form has several accommodation types and an "other" option. Choose the closest type, and use the property's address in English.

Staying in the same place again? ArrivalFiller remembers your province, district and address, so you won't be hunting for them next time.

Add ArrivalFiller to Chrome, free

Where this comes from

Rules change, so check the official site before you travel. Where we quote a form's message, we copied it from the form's own public code. Some messages may rarely appear, and we don't run test submissions on government forms.